Troubleshooting and FAQs

Encountering issues with our platform?

Check the sidebar to see if your issue is covered, or use the quick links below:

• I'm having trouble logging in
• I can't see consensus layer rewards transactions in my wallet
• What do the different validator states mean?
• I exited but I don't see my funds

If you don't see your issue addressed in this section, please get in touch with support by opening a ticket on our support page. Please note you can only access the page and open a ticket if you've signed into an allowlisted Zendesk account.